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Medical Scientist Grade 1 External Quality Assessment

Organisational Context

The National Serology Reference Laboratory (NRL) operates as a division of St Vincent’s Institute whose mission is to improve the health of the community by prevention, detection, or better treatment of common diseases. NRL was established as part of the Australian Government’s HIV and AIDS strategy. Contracted today by the Dept Health and licensed by the Therapeutic Goods Administration (TGA), NRL undertakes scientific activities that support the accurate diagnosis and management of human communicable diseases, including HIV, COVID-19, HCV and HTLV. NRL provides unique and specialised services, including pre- and post-market evaluations of serology test kits, quality assurance programmes, specialised testing services, consultation, education and training for laboratories in Australia and worldwide.

The role

NRL is currently seeking a full time Grade 1 Medical Scientist working in External Quality Assessment Scheme Team to provide technical and scientific expertise in the delivery of a range of infectious disease quality testing, quality assurance functions and workplace safety undertaken within NRL laboratories. The incumbent will be expected to apply theoretical knowledge in the undertaking of established diagnostic tests and procedures, moving to a higher degree of complexity and autonomy with qualifications and experience.

In addition to the specific technical and testing functions, the role also involves preparing written reports, delivering oral presentations and may involve liaison with external customers, key stakeholders and logistics companies in order to sustain and improve NRL's service delivery

Selection criteria

You will hold tertiary qualifications in medical science and relevant majors. You will have a broad understanding of infectious diseases, and serology and molecular diagnostic methods. You will also have considerable experience in laboratory diagnostic testing and/or quality assurance schemes. This position is suitable for an individual who prides themselves on a high level of accuracy in their work with advanced analytical and problem-solving skills.

  • Enquiries: Kate Zhang, Senior Scientist EQAS  [email protected]
  • Annual Salary range: $56,341 to $80,811 depending on relevant experience (includes generous $15,900 FBT-exempt salary packaging component), plus 9.5% Super
  • Applications via Seek only:

Closing Date: Wednesday 27th January 2021

Position Description
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IT Client Support Officer, part-time

The role

Exciting opportunity for a part-time (19 hours per week) IT Client Support Officer to join a talented and busy Information Technology (IT) team at St Vincent’s Institute of Medical Research (SVI). Reporting to the IT Manager, this role will contribute to the IT objectives and will provide expert information services support to approximately 250 end users. The role includes:

  • Being the first point of contact for support queries via phone and emails
  • Responding in a prompt and friendly manner.
  • Listening, interpreting and solving user issues and escalating when appropriate
  • Assisting staff with using their desktop and cloud applications
  • Identifying, log and resolve technical problems with computers, printers and hardware devices.
  • Building and deploying desktops, laptops and mobile devices and maintain asset registers.
  • Monitoring IT requests for common themes or problems and escalate where appropriate

To be considered for this role you will have the following qualifications and experience:

  • Relevant degree, diploma, Cert IV or equivalent experience
  • Excellent interpersonal and communications skills, with client-centred focussed
  • Great attention to detail, excellent analytical and problem-solving abilities.
  • Demonstrated competency in MacOS and Windows; operating systems, applications and hardware
  • 1 year’s experience working in a level 1 service/help desk role.
  • Experience with Jamf Pro (or another MDM) would be beneficial, but not essential.

Salary: commensurate with experience ranging from $65,000 to $69,600 per annum, plus 9.5% superannuation and generous $15,900 FBT exempt salary packaging.

Further information:  Jon Rhoades, IT Manager  [email protected]

To apply: All applications addressed to Jon Rhoades should include the following:

  • Current CV;
  • Cover letter addressing the selection criteria. Please note in your letter how a part time role would meet your current professional and/or personal goals.

Applications only via Seek   

Closing Date: Monday 25th January 2021

Position Description
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